EU Regulation 261/2004 protects air passengers against cancellations, long delays, and denied boarding. Here is how to claim your refund and compensation in 2026.
Flight Cancellation
You are entitled to a full refund within 7 days AND flat-rate compensation (unless extraordinary circumstances):
- €250 for flights under 1,500 km
- €400 for 1,500–3,500 km
- €600 for over 3,500 km
Flight Delay
Compensation applies for delays of 3+ hours at arrival, for EU departures or EU carrier arrivals, when not caused by extraordinary circumstances.
How to Claim
- Contact the airline directly with your booking reference
- If no response in 2 months: file with the DGAC (France) or competent authority
- Last resort: tourism mediator or courts
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