Cancelling a gym membership in France can be more complex than expected. Between commitment periods, cancellation fees, and brand-specific procedures, it is easy to get stuck. Here is the complete guide to cancelling Basic Fit, Fitness Park, Keep Cool, Neoness, or any other gym subscription in 2026.
Commitment Periods by Brand
- Basic Fit: no-commitment or 12-month plans; 1-month notice required
- Fitness Park: no-commitment or 12-month plans; 30-day notice
- Keep Cool: 12-month commitment in most clubs
- Neoness: monthly or annual plans; 1-month notice for monthly
The Chatel Law: Your Shield Against Automatic Renewal
The French Chatel law requires gyms to notify you of automatic renewal between 3 and 1 month before the contract anniversary. If they fail to do so, you can cancel at any time — even during the commitment period — without fees. Check whether you received this notification.
Legitimate Grounds for Early Cancellation
- Relocation: moving more than 30 km from the gym with proof of address
- Illness or injury: medical certificate preventing physical activity
- Job loss: France Travail attestation required
- Pregnancy: recognized in many contracts
- Permanent gym closure: cancellation is automatic
How to Send Your Cancellation
Always send your cancellation letter by registered mail with acknowledgment of receipt to the brand's head office — not the local gym. The address is found in your contract or the terms and conditions on their website.
Write your gym cancellation letter in 30 seconds
Generate my cancellation letter